It's hard to imagine a more challenging training environment for an aspiring Occupational Therapist than palliative care. But that's exactly where Lucy ended up early in her career, at a time when she was still figuring out what kind of occupational therapist she wanted to be.
It wasn't quite where she expected to go. Lucy had imagined working with people with brain injuries, helping them regain function and continue living fulfilling lives. Then, during her first-year rotation, a senior OT mentioned an opportunity in palliative care. It was a bit different to where junior OTs usually work, but she gave it a go.
"I kind of just fell in love with the work."
LucyHelp When They Need It the Most
Work in palliative care can involve some of the most vulnerable moments in a person's life, often alongside progressive illness and significant changes to what someone can do independently.
Lucy predominantly works with people living with motor neurone disease, often from the point of diagnosis. While placements give you some of the tools you need, Lucy says you don't really know what the work involves until you're out there doing it, particularly when you realise how much trust and guidance clients are looking to you for.
For Lucy, that means helping people maintain as much independence as possible while living with a disease that's gradually taking that independence away.
It's challenging work, but it has also taught her a lot about what occupational therapy is really about.
There Isn't Always a Rulebook to Follow
Through her working experience, Lucy has realised how much about Occupational Therapy includes individual consideration and never having one correct answer.
"I don't think there's a rulebook. That's why OT can be a bit of an uncomfortable degree."
LucyEspecially in palliative care, there often isn't a neat solution. Every person's circumstances are different. What matters to one person may not matter to another, and what's possible can change from one day to the next.
For an OT, that means active listening and understanding the preferences of the person, before anything else.
Sometimes the Answer Isn't Just Equipment
Lucy often visits people in their homes, and sometimes an hour of that visit is spent simply talking, listening with empathy and getting to know the person behind the diagnosis. What was their job? Who's in their family? What matters to them? What does a good day look like? What are they hoping to keep doing?
Listening to what the people actually want is just as important as supporting them with the right equipment.
"OT is built around the context behind somebody and how that shapes who they are."
LucyFor her, that context is especially important when working with people living with MND. A diagnosis can change what someone is able to do, but it doesn't erase the things they value or the choices they want to make about how they live.
Independence Doesn't End With a Diagnosis
Palliative care can involve a lot of uncertainty and change. For someone living with a progressive disease, independence will look different over time. The role of the OT isn't necessarily to restore things to how they were before, but to find new ways to support the person as things change.
That might mean equipment or home modifications, adapting how something is done, or simply taking the time to understand what someone wants to preserve.
Independence, dignity and comfort are all part of good care.
For Lucy, that holds regardless of the diagnosis, and it shapes how she works with every person she sees.
Lessons From Palliative Care
Starting her career in palliative care may have meant going straight into the deep end, but Lucy wouldn't have it any other way.
It's taught her exactly what makes occupational therapy so important, especially when people are facing their life's biggest challenges. Listening, empathy and genuine care can matter just as much as clinical expertise.
Watch Lucy's Complete Interview
Explore the full conversation about starting an OT career in palliative care, working with people living with motor neurone disease and why there isn't always a rulebook to follow.
Watch the Interview